BUSINESS EMAILS & MEMOS
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- Starting and Finishing Letters and Emails [ more... ]
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- Addressing Problems and Mistakes [ more... ]
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- Clarifying and Confirming [ more... ]
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- Informing and Notifying [ more... ]
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- Developing and Appropriate Tone in Internal Email [ more... ]
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- Contrasting Tone in Internal Emails [ more... ]
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Writing Short Business Emails [ more... ]
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Using Standard Expressions [ more... ]
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BUSINESS TELEPHONE TALK
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Cold Calls - Making Arrangements [more]
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- Telephone Communication Problems Part 1: A Bad Line [ more... ]
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- Telephone Communication Problems Part 2: An Unclear Message [ more... ]
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BUSINESS SMALL TALK
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Small Talk Before a Business Meeting [ more... ]
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Talking about Your Company and Work [ more... ]
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BUSINESS SPEAKING SKILLS (including for specific business situations)
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- Expressing Opinions and Agreement [ more... ]
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Giving Progress Updates [ more... ]
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Entertaining Business Visitors in a Bar or Restaurant [ more... ]
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BUSINESS SPEAKING FUNCTIONS
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Clarifying and Confirming Verbal Instructions [ more... ]
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Asking For & Confirming Information [ more... ]
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BUSINESS MEETINGS
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Making Persuasive Arguments [more]
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Keeping to the Point [more]
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Talking about Options [more]
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Building an Argument Part 1[more]
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Building an Argument Part 2 [more]
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BUSINESS PRESENTATIONS
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Business Presentations - Referring to Visual Aids [ more... ]
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Wrapping Up a Business Presentation [more]
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Describing Graphs and Trends [more]
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Structuring a Business Presentation [more]
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- Handling Question and Answer Sessions [more]
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BUSINESS NEGOTIATIONS
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Business Negotiatons - Kicking Off and Stating your Position [more]
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Business Negotiations - Concluding a Deal [ more... ]
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BUSINESS VOCABULARY
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Sales and Marketing Terms [ more... ]
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Using Approximate Language [ more... ]
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The Language of Advertising [ more... ]
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Talking About Your Company [ more... ]
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The Language of Sales and Retail [ more... ]
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