SUBSCRIPTION QUERIES
How can I subscribe to Workplace English Training E-Platform? How much does it cost to subscribe? Are there any discounts? What are the payment methods? How do I renew my subscription?
USAGE QUERIES
Are there any limitations for subscribers when they log in? Can subscribers log in from different computers? Can subscribers print out the content of lessons? Can subscribers download listening files to an mp3 player?
POST-SUBSCRIPTION QUERIES
I have forgotten how to login. Can you give me instructions how to do this? How can subscribers retrieve their password if they lose it? How can subscribers check their subscription period? What happens when my subscription expires? How can I renew it? What do you mean by podcast? Can subscribers send documents for us to correct? How reliable is your server?
How can I subscribe to Workplace English Training E-Platform?
Workplace English Training E-Platform is designed as a corporate language training product. We offer the product to companies to provide cost-effective English language training to all company staff within a given location.
If you are an individual and would like to subscribe, please use the online subscription form.
How much does it cost to subscribe to Workplace English Training E-Platform? Are there any discounts?
We offer 1, 2 and 5-year teacher and student subscriptions to individuals. Please see the online subscription form for further information.
Payment must be made be through Paypal. All major currencies are accepted.
How do I renew my subscription?
We use a recurrent billing system. This means that your subscription will be automatically renewed at the lowest price available at the time of renewal.
One month before the expiry of your subscription you will be reminded of this and you may cancel the automatic renewal at that time.
Are there any limitations for subscribers when they log in?
Individual Subscribers are restricted to accessing the Subscribers area from ONLY 4 different IP addresses within a 24-hour period.
If individual Subscribers exceed this number their account will be automatically locked.
We feel that 4 IP addresses is adequate as most individual users only require one IP address from their office and one from home or laptop within 24 hours.
This security measure prevents users buying one subscription and passing the login information to friends or colleagues. So please, keep your subscription details private.
Repeated abuse will result in a subscription being terminated.
Can subscribers log in from different computers?
Individual users can access from 4 different IP addresses (i.e. 4 different computers) within a 24-hour period.
Can subscribers print out the content of lessons?
Yes. Downloadable PDF files are available for each lessons including lesson study notes, dialogue transcript, exercises and answer key. These files can be printed.
Can subscribers download listening files to an mp3 player?
Yes. All listening files are recorded in mp3 format, so they can be easily downloaded to any mp3 player or PC.
I have forgotten how to login. Can you give me instructions how to do this?
Click here and enter your Username and Password:
Username (type) XXXXXXXX
Password (type) XXXXXXXX
How can subscribers retrieve their password if they lose it?
Subscribers can request their Username and Password to be sent to the email address which they registered with at any time by requesting their password/username at the login page.
How can subscribers check their subscription period?
Once a subscriber has logged in they will see their subscription information at the bottom of their Membership Information page under 'Payment History'.
How can subscribers print out the complete PDF version?
Subscribers need to click on the 'Printer Friendly Version' link located on the menu page of every issue. They can save the PDF file to their computer. To print out the file, they will need Adobe Acrobat Reader (click here for free download).
What happens when my subscription expires? How can I renew it?
Your subscription will be automatically renewed at the lowest price available at the time of renewal.
One month before the expiry of your subscription you will be reminded of this and you may cancel the automatic renewal at that time.
Our podcasts are audio lessons in mp3 format related to the business listening content of each volume. They include additional tuition not included in the online volume and provide additional examples as well as speaking practice opportunities. The mp3 files can be played on a PC or downloaded to an MP3 Player.
Can subscribers send documents for us to correct?
We are afraid we do not provide this kind of service.
Workplace English Training E-Platform is hosted in the United States. Our hosting providers have guaranteed us 99.9% up-time! We also use a powerful dedicated server, meaning we are the only website on the server.