When informing or notifying customers, clients or colleagues, it is common to place the new information as the purpose statement, with supporting information following in separate paragraphs.
A typical structure might be:
- Inform the reader(s) of the necessary information (purpose statement)
- Add supporting information (if required)
- Explain the action the reader should take (if required)
- Close on a positive/courteous note (optional but expected)
Here's a typical short email whose function is to inform:
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